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HubigoHUBIGO LEGAL

Hubigo Technology Private Limited

TERMS & CONDITIONS OF SERVICE

Official Legal Agreement & Platform Usage Disclosure

Legal Notice under Information Technology Act, 2000: This document is an electronic record generated pursuant to the Information Technology Act, 2000 and applicable rules thereunder. This electronic record does not require physical or digital signatures and is legally binding upon all users accessing or registering on Hubigo.

This Terms & Conditions agreement (hereinafter referred to as the "Agreement" or "Terms") is entered into between Hubigo Technology Private Limited (operating under the trade name "Hubigo", "We", "Us", or "Our") and any person or entity (hereinafter referred to as "User", "Business Owner", or "You") accessing, browsing, registering an account, submitting inquiries, or using the Hubigo platform.

By creating an account, logging in, or submitting any enquiry on Hubigo, you explicitly accept and agree to be bound by these Terms without limitation or qualification.

1.0 Acceptance of Terms & Binding Agreement

1.1 Legal Acceptance: Your usage of the Hubigo website, web applications, mobile interfaces, or API services constitutes your full legal acceptance of these Terms and our Privacy Policy. If you do not agree to these Terms, you are prohibited from accessing the Platform.

1.2 Mandatory Consent via Authentication:Selecting "I agree" or logging in/registering on Hubigo serves as an express electronic consent binding you to this contract under Section 10A of the Indian Information Technology Act, 2000.

1.3 Corporate Authority: Individuals agreeing to these terms on behalf of a legal entity represent that they possess valid corporate authority to bind such entity.

2.0 Definitions & Platform Scope

  • "Platform": The Hubigo directory ecosystem, websites, apps, and database systems.
  • "User": Any consumer or individual seeking local business information, quotes, or services.
  • "Business Owner": Any merchant, professional, or commercial establishment listing or claiming a profile.
  • "Enquiry": Any callback request, quotation submission, contact form, or service lead initiated on Hubigo.
  • "Premium Business": Service providers subscribed to Hubigo paid visibility or lead packages.

3.0 Eligibility & Capacity

You represent that you are at least 18 years of age and fully competent to enter into contracts under the Indian Contract Act, 1872. Minors may access the Platform only under supervision of a legal guardian.

4.0 Intermediary Status & Platform Role Notice

4.1 Technology Intermediary: Hubigo operates strictly as an online business discovery directory and technology intermediary as defined under Section 2(1)(w) and Section 79 of the Information Technology Act, 2000 (India).

4.2 Independent Contractors: Hubigo does not own, control, or operate listed third-party businesses unless expressly specified. Hubigo is not a party to any contract formed between Users and listed merchants.

5.0 User Account Registration & Security

Users and merchants agree to supply accurate account details (mobile number, email, name). You remain solely responsible for safeguarding your OTP codes and passwords.

6.0 Business Listing Data Sourcing Policy

Listing details on Hubigo originate from: (a) Public web records and public registries, (b) Verified owner submissions, (c) Community user edits, and (d) Editorial verification. Hubigo makes reasonable efforts to verify data but does not warrant absolute accuracy of hours, pricing, or contact numbers.

7.0 Search & Discovery Ranking Methodology

Search rankings evaluate relevance, geographic proximity, listing completeness, review sentiment, and Premium package status. Hubigo retains total discretion over algorithm criteria.

8.0 Premium Business Subscriptions

Paid Premium subscriptions unlock featured badges, higher visibility, and lead notifications. Subscriptions do NOT guarantee specific sales volumes, customer conversion, or fixed ranking placement.

9.0 IMPORTANT LEAD SHARING & ENQUIRY DISCLOSURE CLAUSE

MANDATORY DISCLOSURE REGARDING ENQUIRY & CONTACT DATA SHARING:

When a User submits an enquiry, callback request, quotation request, booking request, or voluntarily shares contact information (mobile number, email, location, service requirements) through Hubigo:

The User expressly authorizes Hubigo to share that enquiry details and contact information with up to two (2) relevant Premium Businesses offering similar products or services within the User's selected location or category.

Commercial Purpose: The purpose of this lead sharing is to provide Users with competitive price quotations, alternative options, availability details, and broader local options.

User Acknowledgment: Users agree that:

  • Their contact details may be shared with a maximum of two (2) verified Premium Businesses.
  • Those businesses may contact them directly via phone, SMS, WhatsApp, or email.
  • Hubigo is authorized to process and route these enquiries.
  • Sharing occurs only after voluntary submission of an enquiry form.
  • Hubigo is not liable for subsequent commercial transactions or interactions between Users and merchants.

10.0 User Reviews & Content Moderation

Fake reviews, extortion, harassment, and competitor sabotage are strictly prohibited. Hubigo reserves the right to edit, hide, or delete non-compliant user reviews.

11.0 Prohibited Platform Activities

Users and merchants may not: (a) Scrape directory data, (b) Deploy automated bots or spiders, (c) Reverse engineer platform code, (d) Spam listed merchants, or (e) Attempt server intrusions.

12.0 Business Owner Obligations

Listed merchants must maintain truthful business information, current licensing (GSTIN/MSME where applicable), and comply with Consumer Protection (E-Commerce) Rules, 2020.

13.0 Commercial Payments & Subscriptions

Package fees are subject to 18% GST under Indian tax laws. Payments are processed via PCI-DSS compliant gateways (Razorpay, Stripe).

14.0 Cancellation & Refunds

Subscription plans may be cancelled at any time from your Business Dashboard. Processed billing cycles are non-refundable unless required by law.

15.0 Intellectual Property Rights

All software, branding, directory databases, search algorithms, and UI designs remain the exclusive property of Hubigo Technology Private Limited.

16.0 Data Protection & Privacy

Data collection complies with Indian Digital Personal Data Protection (DPDP) standards as detailed in our Privacy Policy.

17.0 - 22.0 Limitation of Liability & Termination

Limitation of Liability: Hubigo shall not be liable for service disputes, quality of merchant work, pricing disagreements, or indirect damages.

Account Termination: Hubigo reserves the right to suspend or ban accounts violating platform terms without prior liability.

23.0 Governing Law & Exclusive Jurisdiction

This Agreement is governed by the laws of India. All legal proceedings shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

24.0 Official Legal Contact Details

Hubigo Technology Private Limited

Legal Desk: joinhubigo@gmail.com

Portal: https://hubigo.com

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© 2026 Hubigo Technology Private Limited. Official Legal Instrument.